Ashley Balson started in the BC Public Service in 2008 and has been with the Ministry of Social Development and Poverty Reduction ever since. She has held a variety of positions from front line service delivery to leadership and is currently the Director, Program Integrity and Service Quality with the Prevention and Loss Management Services Branch. Ashley is passionate about continuous improvement and enjoys looking for new ways to support delivering services. Ashley holds a master’s degree in public administration and a bachelor’s degree from Queen’s University in political science. An avid animal-lover, Ashley lives in Victoria with her two cats and two dogs.