Gordon Ross

Gordon Ross is Vice President and Partner at OXD (formerly OpenRoad), one of Vancouver’s most successful digital-first service design agencies where he has been designing and delivering compelling digital experiences for over 20 years. He blends a deep interest in user-centred design and ethnography with a passion for understanding the role technology plays inside organizations and society at large.

He has led service design and customer experience projects for the Legal Services Society, Ministry of Attorney General, Ministry of Education, TELUS and TransLink. An active volunteer, he’s a former board member of Cycling BC and the Vancouver Public Library.